Our Courses
Ground Handling Course

Airport/Ground Handling is one of the many sectors within the aviation industry poised to see spectacular growth within the years ahead. Vietnam Airlines with its experience and expertise in training and placing Ground Service Staff can give you an added advantage. This 06 months course , prepares you for a career in Airport/Ground Handling. Its sessions encapsulate modules in Soft Skills, Passenger Relationship Management, Ground Operations and Personal Grooming. We train the students in Flight Simulator – The most widely used Virtual Flight Training Device in aviation industry. Students get a certificate with IAO and ISO certifications.
Moreover, the curriculum includes in-depth sessions on passenger relationship management, equipping students with the skills to provide exceptional customer service and handle diverse passenger needs with professionalism and empathy. Ground operations training covers a wide range of essential topics, including aircraft marshaling, baggage handling procedures, and ramp safety protocols, ensuring students are well-prepared to handle operational challenges efficiently.
Additionally, the course prioritizes personal grooming and professional etiquette, recognizing the importance of presenting a polished image in the aviation industry. Through practical workshops and grooming sessions, students learn the importance of personal presentation and how to maintain high standards of professionalism in their interactions with passengers and colleagues.
Furthermore, the inclusion of flight simulator training sets Vietnam Airlines apart, providing students with hands-on experience in virtual flight operations. This immersive training experience enhances students' understanding of aircraft systems, cockpit procedures, and emergency scenarios, preparing them to handle real-world situations with confidence and precision.
Moreover, upon successful completion of the course, students receive a certificate endorsed by the International Accreditation Organization (IAO) and certified by the International Organization for Standardization (ISO), enhancing their credibility and employability in the competitive aviation job market.